# SMS Delivery Delays and Failures from Twilio to C+W Sure United Kingdom

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 14h 32m
- started 2026-08-05 00:59 UTC
- SMS, Europe
- eu
- id: DWN-79969033e4
- Official page: https://stspg.io/3llwjrv5j8sz

## Updates from Twilio
### 2026-08-05 00:59 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to C+W Sure network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-05 01:51 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to C+W Sure network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-05 02:52 UTC: identified
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to C+W Sure network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-05 04:58 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to C+W Sure network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-05 08:58 UTC: identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to C+W Sure network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-08-05 12:55 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to C+W Sure network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-05 14:58 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to C+W Sure network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-05 15:31 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to C+W Sure network subscribers in the United Kingdom is operating normally.

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