# Intelligent Alerts Currently Unavailable

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 58m
- started 2026-05-11 07:27 UTC
- Intelligent Alerts
- id: DWN-7da28793e2
- Official page: https://stspg.io/sr28239q9gj1

## Updates from Twilio
### 2026-05-11 07:27 UTC: investigating
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-11 07:41 UTC: monitoring
We are seeing recovery for Intelligent Alerts and the service is now operating normally. We will continue to monitor the service for system stability. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-11 09:26 UTC: resolved
The issue with Intelligent Alerts has been resolved and the service is operating normally at this time. We will continue to ensure system stability.

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