# MMS/SMS Delivery Failures towards Vodafone users

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 17m
- started 2026-07-13 02:20 UTC
- SMS, APAC, MMS, APAC
- apac
- id: DWN-7ee3b64bb4
- Official page: https://stspg.io/sjp3dlpstj33

## Updates from Twilio
### 2026-07-13 02:20 UTC: investigating
We are experiencing MMS/SMS delivery failures sending towards Vodafone users. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-13 03:12 UTC: investigating
We are experiencing MMS/SMS delivery failures sending towards Vodafone users. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-13 03:37 UTC: resolved
We are still experiencing issues with Vodafone, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/988fwg2tdkn5.

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