# Voice Call Failures from Network Subscribers to a Subset of Twilio Singapore Phone Numbers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 23m
- started 2026-06-02 07:34 UTC
- Voice, APAC
- apac
- id: DWN-7fbaca2e72
- Official page: https://stspg.io/lr1cw81fstbh

## Updates from Twilio
### 2026-06-02 07:34 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers on multiple networks to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-02 08:35 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-02 10:42 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-06-02 12:58 UTC: resolved
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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