# MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 14m
- started 2026-09-17 15:11 UTC
- MMS Short Code, North America
- us
- id: DWN-8040dd5cb7
- Official page: https://stspg.io/spg64l3lvkxy

## Updates from Twilio
### 2026-09-17 15:11 UTC: investigating
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-17 16:12 UTC: investigating
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-17 17:53 UTC: monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-17 20:25 UTC: resolved
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.

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