# Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines - Provider: [Twilio](https://down.guide/twilio) - Level: confirmed - Impact: Degraded - ongoing for 4d 13h - started 2026-11-02 05:41 UTC - Voice, APAC - apac - id: DWN-814b5ceffb - Official page: https://stspg.io/tbsjgc4grpsw ## Summary Voice call failures affect a subset of Twilio Philippines Phone Numbers calling network subscribers on multiple networks in the Philippines. As of the 2026-11-06 14:07 UTC update, the provider says it has identified the cause and is working to resolve the issue. _Written by anthropic/claude-haiku-5.5 from Twilio's own updates._ ## Updates from Twilio ### 2026-11-02 05:41 UTC: investigating Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. ### 2026-11-02 05:42 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. ### 2026-11-02 06:43 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-11-02 08:49 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. ### 2026-11-02 14:58 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. ### 2026-11-02 23:04 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. ### 2026-11-03 15:06 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. ### 2026-11-04 06:08 UTC: monitoring We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-11-04 08:11 UTC: monitoring We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. ### 2026-11-04 12:12 UTC: monitoring We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available. ### 2026-11-04 20:18 UTC: monitoring We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers in the Philippines and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available. ### 2026-11-05 06:57 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. ### 2026-11-05 08:01 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. ### 2026-11-05 10:06 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. ### 2026-11-05 14:06 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. ### 2026-11-05 22:07 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. ### 2026-11-06 14:07 UTC: identified Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. --- down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).