# SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 2m
- started 2026-03-19 06:59 UTC
- SMS, Europe
- eu
- id: DWN-81dd4f5072
- Official page: https://stspg.io/74xkz6540qhr

## Updates from Twilio
### 2026-03-19 06:59 UTC: investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-19 07:08 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-19 08:08 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to work to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-19 10:04 UTC: monitoring
A fix has been implemented and we are observing recovery of SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to monitor the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-19 12:01 UTC: resolved
The incident has been resolved and SMS to Bouygues Telecom network subscribers in France is operating normally.

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