# SMS and MMS Delivery Delays from Twilio to T-Mobile United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 45m
- started 2026-07-13 15:37 UTC
- SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America +7
- us
- id: DWN-8583d032af
- Official page: https://stspg.io/6l44n4dnksnk

## Updates from Twilio
### 2026-07-13 15:37 UTC: investigating
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-13 16:40 UTC: identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-13 18:51 UTC: identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-13 19:19 UTC: monitoring
We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-13 21:22 UTC: resolved
The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States are operating normally.

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