# SMS Delivery Delays from Twilio to Celcom Malaysia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 22m
- started 2026-07-30 22:50 UTC
- SMS, APAC
- apac
- id: DWN-864f92e3a3
- Official page: https://stspg.io/2mks4kqs6l1r

## Updates from Twilio
### 2026-07-30 22:50 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-30 23:51 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-31 00:01 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-31 02:01 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-07-31 02:12 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Celcom network subscribers in Malaysia is operating normally.

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