# Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 17m
- started 2026-10-23 22:26 UTC
- Voice, Latin America
- id: DWN-8cec7119c8
- Official page: https://stspg.io/rkf3b6l1rfcq

## Updates from Twilio
### 2026-10-23 22:26 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-23 23:29 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-24 01:41 UTC: monitoring
We have observed a recovery in voice calls from network subscribers in Costa Rica to a subset of Twilio Costa Rica Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-24 03:43 UTC: resolved
The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.

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