# SMS Delivery Delays from Twilio to MTS Russia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 5m
- started 2026-09-19 11:30 UTC
- SMS, Europe
- eu
- id: DWN-8d40103f73
- Official page: https://stspg.io/h6r6zxltzfh3

## Updates from Twilio
### 2026-09-19 11:30 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-19 12:33 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-19 14:35 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-09-19 14:40 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-19 16:35 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.

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