# SMS Delivery Failures from Twilio to MTN South Africa

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 9m
- started 2026-07-09 06:52 UTC
- SMS, Middle East & Africa
- me
- id: DWN-8eadc18c8d
- Official page: https://stspg.io/mj2b0bvncgtt

## Updates from Twilio
### 2026-07-09 06:52 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-09 07:54 UTC: monitoring
Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-09 07:55 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-09 10:00 UTC: resolved
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in South Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

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