# SMS Delivery Delays from Twilio to XL Axiata Indonesia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 41m
- started 2026-03-09 06:48 UTC
- SMS, APAC
- apac
- id: DWN-8f22c539a8
- Official page: https://stspg.io/mms43dwbvpxp

## Updates from Twilio
### 2026-03-09 06:48 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-09 07:41 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-09 09:30 UTC: resolved
We are no longer experiencing SMS delivery delays when sending messages from Twilio to XL Axiata network subscribers in Indonesia. This incident has been resolved.

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