# SMS Delivery Delays from Twilio to Smart Philippines

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 53m
- started 2026-06-14 10:03 UTC
- SMS, APAC
- apac
- id: DWN-92affb3d6f
- Official page: https://stspg.io/djdpqzlvkydx

## Updates from Twilio
### 2026-06-14 10:03 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-14 10:20 UTC: identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-14 11:21 UTC: identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-14 12:54 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Smart network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-14 14:56 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Smart network subscribers in the Philippines is operating normally.

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