# SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 11h 44m
- started 2026-09-14 21:25 UTC
- SMS Short Code, North America
- us
- id: DWN-935427ece2
- Official page: https://stspg.io/cmv128c688rq

## Updates from Twilio
### 2026-09-14 21:25 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-14 22:26 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-15 00:27 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-09-15 04:27 UTC: identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-09-15 09:09 UTC: resolved
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.

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