# Voice Call Failures from Twilio Phone Numbers to United States and Spain

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 10h 56m
- started 2026-07-06 06:54 UTC
- Voice, North America, Voice, Europe
- eu, us
- id: DWN-97145ae0ab
- Official page: https://stspg.io/m6b341ykmxp5

## Updates from Twilio
### 2026-07-06 06:54 UTC: investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-06 07:55 UTC: investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in multiple countries across North America and Europe. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-06 09:56 UTC: investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain, including emergency call attempts. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-07-06 13:57 UTC: investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-07-06 14:29 UTC: identified
Twilio customers may be experiencing emergency call failures from Twilio phone numbers to emergency services in the USA and Spain. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-07-06 15:35 UTC: identified
Twilio customers may be experiencing emergency call failures from Twilio phone numbers to emergency services in the USA and Spain. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-07-06 17:50 UTC: resolved
The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in the United States and Spain are operating normally.

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