# Delivery Failures From Verify to China

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 15m
- started 2026-09-30 15:16 UTC
- Verify
- id: DWN-9918c17eb1
- Official page: https://stspg.io/s8073ng4vt39

## Updates from Twilio
### 2026-09-30 15:16 UTC: investigating
We are experiencing delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-30 16:15 UTC: investigating
We continue to experience delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-09-30 16:31 UTC: resolved
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

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