# SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 7m
- started 2026-10-13 16:14 UTC
- SMS, APAC
- apac
- id: DWN-9e6166d2bd
- Official page: https://stspg.io/8tx5cs6yk65f

## Updates from Twilio
### 2026-10-13 16:14 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-13 16:21 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to Beeline network subscribers in Kazakhstan is operating normally.

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