# National Phone Numbers Outside of the US Blocked in 1Console

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 7d
- started 2026-05-29 15:05 UTC
- PHONE NUMBERS
- us
- id: DWN-9f2dba2000
- Official page: https://stspg.io/x3rxwb8fyzzn

## Updates from Twilio
### 2026-05-29 15:05 UTC: investigating
Our monitoring systems have detected a potential issue with purchasing non-US national phone numbers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-05-29 15:27 UTC: investigating
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-29 16:26 UTC: identified
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

### 2026-05-30 16:26 UTC: identified
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

### 2026-05-31 16:26 UTC: identified
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-01 16:29 UTC: identified
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-02 16:39 UTC: identified
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-03 16:39 UTC: identified
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-04 16:39 UTC: identified
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-04 19:15 UTC: monitoring
Attempting to purchase national phone numbers outside of the US through 1Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-06-05 15:50 UTC: resolved
Attempting to purchase national phone numbers outside of the US through 1Console are now operating normally.

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