# SMS Delivery Delays and Delivery Receipt Delays from Twilio to Vodafone Omnitel Italy

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 20h 44m
- started 2026-06-10 09:39 UTC
- SMS, Europe
- eu
- id: DWN-9f8ee7cfbd
- Official page: https://stspg.io/3kw02kjkdqvg

## Updates from Twilio
### 2026-06-10 09:39 UTC: investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to COOP and Vodafone Omnitel network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-10 10:41 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Multiple network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-10 10:42 UTC: identified
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery and delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-10 11:42 UTC: identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-10 14:22 UTC: identified
Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-06-10 18:28 UTC: identified
We have observed a recovery in SMS delivery report from Twilio to Multiple network subscribers in Italy Except Vodafone Omnitel. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-06-11 00:18 UTC: monitoring
We have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-11 02:21 UTC: monitoring
We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-06-11 06:24 UTC: resolved
The incident has been resolved and SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy are operating normally.

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