# SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 44m
- started 2026-04-04 23:44 UTC
- SMS, Middle East & Africa
- me
- id: DWN-9f9e9a407a
- Official page: https://stspg.io/mdmk8wnw5ss2

## Updates from Twilio
### 2026-04-04 23:44 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-05 00:44 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team continue investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-05 02:55 UTC: monitoring
We are observing successful SMS delivery from network subscribers to a subset of Twilio Israel Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2X hours or as soon as more information becomes available.

### 2026-04-05 04:29 UTC: resolved
We are no longer experiencing SMS delivery failures to from network subscribers to a subset of Twilio Israel Phone Numbers. This incident has been resolved.

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