# Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5m
- started 2026-03-25 10:24 UTC
- Voice, North America
- us
- id: DWN-a05d370cff
- Official page: https://stspg.io/7m2283zxqyc4

## Updates from Twilio
### 2026-03-25 10:24 UTC: investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-25 10:30 UTC: resolved
The issue affecting calls failures from network subscribers to a subset of Twilio United States Toll-Free numbers has been resolved, and the service is functioning normally at this time.

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