# SMS Delivery Failures from Twilio Phone Numbers to Spusu Italy

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 22m
- started 2026-07-09 08:50 UTC
- SMS, Europe
- eu
- id: DWN-a1afa7132b
- Official page: https://stspg.io/5hb8jzxyzczj

## Updates from Twilio
### 2026-07-09 08:50 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Spusu network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-09 09:55 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Spusu network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-09 11:57 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Spusu network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-09 13:12 UTC: resolved
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Spusu network subscribers in Italy is operating normally.

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