# SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 9m
- started 2026-10-23 13:24 UTC
- SMS Long Code, North America, SMS Short Code, North America
- ca, us
- id: DWN-a33aed2e1f
- Official page: https://stspg.io/9sn0zwp2hj5c

## Updates from Twilio
### 2026-10-23 13:24 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-23 13:57 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-23 14:33 UTC: resolved
The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada

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