# SMS Delivery Failures Between Twilio and Multiple Networks in France

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 7h 14m
- started 2026-05-28 22:54 UTC
- SMS, Europe
- eu
- id: DWN-a41e0b9f3f
- Official page: https://stspg.io/s9zhfpz3vnyr

## Updates from Twilio
### 2026-05-28 22:54 UTC: investigating
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-28 23:56 UTC: investigating
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Numbers and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-29 00:47 UTC: monitoring
We have observed a recovery in SMS delivery between Twilio and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-29 02:48 UTC: monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-05-29 06:08 UTC: resolved
The incident has been resolved and SMS delivery between Twilio and network subscribers on affected networks in France is operating normally.

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