# Increased Latency In Console

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 24m
- started 2026-08-28 21:50 UTC
- Console
- id: DWN-a94d367db4
- Official page: https://stspg.io/dcdm00576b2m

## Updates from Twilio
### 2026-08-28 21:50 UTC: investigating
We are investigating an issue with increased latency in Console. At this time customers may experience slow load times in the Account Settings and Usage pages in Console, and at the Usage API. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-28 22:47 UTC: monitoring
Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-08-28 23:14 UTC: resolved
Console Latency has been resolved and Account Settings and Usage pages and API are operating normally at this time.

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