# Our Engineers are Investigating an Issue

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4m
- started 2026-07-08 13:26 UTC
- id: DWN-b17319e19d
- Official page: https://stspg.io/3bt4f2t0hnvj

## Updates from Twilio
### 2026-07-08 13:26 UTC: monitoring
Our engineers are currently investigating the customer impact of a retroactive issue. We will follow up and provide customer impact details within 2 hours.

### 2026-07-08 13:30 UTC: resolved
We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

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