# SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 17h 39m
- started 2026-04-01 04:36 UTC
- SMS Short Code, North America
- us
- id: DWN-b3af7c43bd
- Official page: https://stspg.io/l15n9klx502w

## Updates from Twilio
### 2026-04-01 04:36 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-01 05:36 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-01 06:37 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-04-01 08:20 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-04-01 13:57 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-04-01 22:15 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.

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