# Flex Ai Copilot Errors While Creating Channel Notes

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 6d 22h
- started 2026-06-01 17:35 UTC
- Flex Agent Desktop
- id: DWN-b4b8fd54c2
- Official page: https://stspg.io/fw5xps8chhjs

## Updates from Twilio
### 2026-06-01 17:35 UTC: identified
Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-01 17:52 UTC: identified
Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-01 18:33 UTC: identified
Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-01 20:33 UTC: identified
Our engineers have identified the issue with Flex Ai Copilot errors while creating channel notes and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.

### 2026-06-01 23:39 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-02 01:45 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.

### 2026-06-02 05:39 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 8 hours or as soon as more information becomes available.

### 2026-06-02 19:29 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.

### 2026-06-03 11:29 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-04 11:29 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-05 11:31 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-06 11:29 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-07 11:30 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-08 11:28 UTC: monitoring
Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

### 2026-06-08 15:59 UTC: resolved
Flex Ai Copilot errors while creating channel notes has been resolved and is operating normally at this time.

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