# MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 15h 19m
- started 2026-06-27 18:05 UTC
- MMS Short Code, North America
- us
- id: DWN-b533dc537d
- Official page: https://stspg.io/7ctstbpl1xlz

## Updates from Twilio
### 2026-06-27 18:05 UTC: investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-06-27 19:05 UTC: investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-27 21:06 UTC: investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-06-28 01:07 UTC: investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-06-28 07:21 UTC: monitoring
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-06-28 09:23 UTC: resolved
The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to the United States are operating normally.

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