# SMS Delivery Failures from a Subset of Twilio Long Codes to Bell Aliant Canada

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5h 8m
- started 2026-08-19 09:40 UTC
- SMS Long Code, North America, SMS Long Code, North America
- ca, us
- id: DWN-b6c081b15c
- Official page: https://stspg.io/slp2ndpgb7b1

## Updates from Twilio
### 2026-08-19 09:40 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-19 10:41 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-19 12:44 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-19 14:46 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-08-19 14:48 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada is operating normally.

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