# Users are unable to create a SIP Trunking Phone Number Resource

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 40m
- started 2026-07-14 16:10 UTC
- PHONE NUMBERS
- id: DWN-bd5638737f
- Official page: https://stspg.io/ryr2y9gbjjnt

## Updates from Twilio
### 2026-07-14 16:10 UTC: investigating
Users are experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. As a work around, https://www.twilio.com/docs/phone-numbers/api/incomingphonenumber-resource#update-an-incomingphonenumber-resource can be used to successfully associate phone numbers with trunks.  We are investigating the root cause and will provide an update as more information becomes available.

### 2026-07-14 17:10 UTC: monitoring
Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. We will monitor for 30 minutes.

### 2026-07-14 17:50 UTC: resolved
Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource, this issue have been resolved.

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