# SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 9h 26m
- started 2026-10-10 13:38 UTC
- SMS, Latin America
- id: DWN-be18e938d0
- Official page: https://stspg.io/h5tf3z8639jx

## Updates from Twilio
### 2026-10-10 13:38 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-10 14:49 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-10 16:49 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-10 20:49 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-10-10 20:59 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-10 23:00 UTC: monitoring
We have observed a recovery in SMS delivery from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-10 23:03 UTC: resolved
The incident has been resolved and SMS delivery from Twilio to DigiTel C.A. network subscribers in Venezuela is operating normally.

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