# SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 51m
- started 2026-10-09 12:59 UTC
- SMS Short Code, North America
- us
- id: DWN-beb3a335ba
- Official page: https://stspg.io/qz161h8mggr5

## Updates from Twilio
### 2026-10-09 12:59 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-09 14:05 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-09 15:42 UTC: identified
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

### 2026-10-09 15:50 UTC: monitoring
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

### 2026-10-09 15:50 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.

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