# Unable to save Phone Numbers with Studio Flow

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 4h 38m
- started 2026-07-24 08:52 UTC
- Studio
- id: DWN-bf4d1d238f
- Official page: https://stspg.io/vhdbkhq8c511

## Updates from Twilio
### 2026-07-24 08:52 UTC: investigating
Our monitoring systems have detected a potential issue with saving phone numbers in studio flow. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-07-24 09:13 UTC: investigating
Our engineers are investigating the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available

### 2026-07-24 09:52 UTC: investigating
Our engineers continue to investigate the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 2 hour or as soon as more information becomes available

### 2026-07-24 11:39 UTC: monitoring
The issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-24 13:30 UTC: resolved
We are no longer experiencing generic errors when saving phone number configurations assigned to a Studio Flow in the Console. This incident has been resolved.

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