# SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 19h 16m
- started 2026-10-23 16:19 UTC
- SMS, Latin America
- id: DWN-bfba8b037f
- Official page: https://stspg.io/3zvh41cbb9bg

## Updates from Twilio
### 2026-10-23 16:19 UTC: investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-23 16:53 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-10-23 17:54 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-23 19:54 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-23 23:57 UTC: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-10-24 06:40 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-10-24 08:40 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-10-24 11:35 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally.

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