# Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 9m
- started 2026-05-11 15:17 UTC
- Conversations
- id: DWN-c1c5e2312e
- Official page: https://stspg.io/6zghmjql4m5b

## Updates from Twilio
### 2026-05-11 15:17 UTC: identified
Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-11 15:42 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-05-11 15:54 UTC: monitoring
Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-05-11 16:26 UTC: resolved
Issue with Conversations Classic has been resolved and delivery receipts functionality is operating normally at this time.

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