# IncomingPhoneNumbers API Failures

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 16m
- started 2026-08-19 14:42 UTC
- REST API
- id: DWN-c51603299a
- Official page: https://stspg.io/4jyw98g6ffck

## Updates from Twilio
### 2026-08-19 14:42 UTC: investigating
We are experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-19 15:40 UTC: identified
The issue causing 5xx errors for IncomingPhoneNumbers API affecting Hosted Number has been identified. We are actively working with our engineers to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-19 16:30 UTC: monitoring
We are observing successful recovery for IncomingPhoneNumbers API on Hosted Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

### 2026-08-19 16:58 UTC: resolved
We are no longer experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. This incident has been resolved.

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