# Voice Caller ID Verification Failures

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 43m
- started 2026-08-12 16:08 UTC
- Client Mobile US1
- id: DWN-c608e44b48
- Official page: https://stspg.io/z9cfzlp57bd5

## Updates from Twilio
### 2026-08-12 16:08 UTC: investigating
We are experiencing failures with Voice Caller ID verification. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-08-12 17:00 UTC: investigating
We are continuing to experience failures with Voice Caller ID verification. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-08-12 18:51 UTC: resolved
This incident will be resolved as the issue is related to the Phone Number Configuration Failures status page.
Please follow this status post for further updates:
https://status.twilio.com/incidents/358nbbp7zs3l

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