# Delay in Transcription Processing

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 22m
- started 2026-04-23 18:16 UTC
- Recording Transcriptions US1
- id: DWN-c7a3bfd3c0
- Official page: https://stspg.io/w571w0qhh7zh

## Updates from Twilio
### 2026-04-23 18:16 UTC: investigating
We are currently investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-23 19:18 UTC: investigating
We continue investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-23 20:37 UTC: resolved
We are no longer seeing delays in the delivery of transcriptions. This incident is now resolved.

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