# SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in France

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 2h 56m
- started 2026-05-21 19:44 UTC
- SMS, Europe
- eu
- id: DWN-c93d67344d
- Official page: https://stspg.io/kjvd7fln16dn

## Updates from Twilio
### 2026-05-21 19:44 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-05-21 20:47 UTC: monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-05-21 22:40 UTC: resolved
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in France is operating normally.

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