# SMS Delivery Delays and Failures to Algar Telecom in Brazil

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 59m
- started 2026-03-16 20:06 UTC
- SMS, Latin America
- latam
- id: DWN-cb5e7ac8ee
- Official page: https://stspg.io/q77g0vz5zrgy

## Updates from Twilio
### 2026-03-16 14:17 UTC: investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-03-16 14:18 UTC: investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-16 15:21 UTC: investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-16 17:16 UTC: investigating
We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-03-16 20:06 UTC: monitoring
We are observing successful SMS Delivery to Algar Telecom in Brazil without any delays or failures. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-16 22:05 UTC: resolved
We are no longer experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. This incident has been resolved.

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