# SMS Delivery Delays from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 6h 40m
- started 2026-03-18 13:27 UTC
- SMS
- id: DWN-cb657a2bf1
- Official page: https://stspg.io/43mk0c7r4nrm

## Updates from Twilio
### 2026-03-18 13:27 UTC: investigating
Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-18 14:27 UTC: investigating
We are still experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.

### 2026-03-18 16:55 UTC: investigating
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-18 16:56 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-18 18:56 UTC: monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are continuing to monitor service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-03-18 20:07 UTC: resolved
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in multiple countries is operating normally.

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