# On Call Engineers are Investigating

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 20m
- started 2026-04-10 19:01 UTC
- id: DWN-cda799f772
- Official page: https://stspg.io/nq129705ppnq

## Updates from Twilio
### 2026-04-10 19:01 UTC: investigating
Our monitoring systems have detected a potential issue with alarm event delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-04-10 19:21 UTC: resolved
We have fully investigated the potential issue with Twilio Alarms triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

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