# Latency and Timeouts for Phone Numbers API Search

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 1h 16m
- started 2026-04-30 18:18 UTC
- PHONE NUMBERS
- id: DWN-ce371f2e7a
- Official page: https://stspg.io/2dskzlrq12xd

## Updates from Twilio
### 2026-04-30 18:18 UTC: investigating
Our monitoring systems have detected a potential issue with the Phone Numbers API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-04-30 18:28 UTC: investigating
We are currently investigating elevated latency for Twilio Phone Numbers API search. Customer may experience timeouts when searching for numbers via api. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

### 2026-04-30 18:59 UTC: monitoring
Searches performed via the Twilio Phone Numbers API are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-04-30 19:34 UTC: resolved
We are no longer experiencing an issue with Twilio Phone Numbers API search. All systems are operational.

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