# Whatsapp Media Message Delivery Errors

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 3h 25m
- started 2026-06-16 16:42 UTC
- WhatsApp Messaging
- id: DWN-d0922e1d02
- Official page: https://stspg.io/n3n5hn2kywzx

## Updates from Twilio
### 2026-06-16 16:42 UTC: investigating
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

### 2026-06-16 16:50 UTC: investigating
We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

### 2026-06-16 17:56 UTC: investigating
We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

### 2026-06-16 18:17 UTC: monitoring
The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.

### 2026-06-16 20:06 UTC: resolved
The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).