# Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 5m
- started 2026-07-27 16:01 UTC
- Voice, Latin America
- latam
- id: DWN-d2d1422448
- Official page: https://stspg.io/xts8dj9qstdw

## Updates from Twilio
### 2026-07-27 16:01 UTC: investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-07-27 16:06 UTC: monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-07-27 16:06 UTC: resolved
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.

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