# Intelligent Alerts Currently Unavailable

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 44m
- started 2026-05-18 14:08 UTC
- Intelligent Alerts
- id: DWN-d53fefaf95
- Official page: https://stspg.io/7zfhqctrsmrt

## Updates from Twilio
### 2026-05-18 14:08 UTC: investigating
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide an update in 1 hour or as soon as more information becomes available.

### 2026-05-18 14:22 UTC: monitoring
Intelligent Alerts Currently Unavailable is now operating normally. Alerts were unavailable during the impact window but were replayed. Impact Window: 6:05 AM PT - 6:40 AM PT. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

### 2026-05-18 14:52 UTC: resolved
Intelligent Alerts unavailable for some customers has been resolved and is operating normally at this time.

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