# SMS Delivery Failures from Twilio to Dukagjjni Kosovo

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 11d 6h
- started 2026-08-21 16:15 UTC
- SMS, Europe
- eu
- id: DWN-dc1c917e78
- Official page: https://stspg.io/0sghg98q9527

## Updates from Twilio
### 2026-08-21 16:15 UTC: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-09-01 22:17 UTC: resolved
e have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally. This is a duplicated post from https://status.twilio.com/incidents/1p0389r8f5f2

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