# SMS Delivery Delays and Failures from Twilio to Celcom Malaysia

- Provider: [Twilio](https://down.guide/twilio)
- Level: confirmed
- Impact: Degraded
- lasted 57m
- started 2026-03-16 12:37 UTC
- SMS, APAC
- apac
- id: DWN-df83219ce3
- Official page: https://stspg.io/vztrr8jhwg3k

## Updates from Twilio
### 2026-03-16 12:37 UTC: investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-16 13:33 UTC: monitoring
We are observing recovery in SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-03-16 13:33 UTC: resolved
We are no longer experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. This incident has been resolved.

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